FAQs

Scents By Sara is a luxury fragrance house for embodied confidence. Our first expression is The Body Candle Collection – hand-poured sculptural candles that celebrate the female form as it is. Fragrance is our discipline, and this is where it begins. We are growing and evolving, and there is more to come.

Yes. All Scents By Sara products are vegan and cruelty-free, and our materials are selected with careful consideration for quality, safety and environmental impact. You can learn more about our ingredients, materials, production and packaging on Our Sustainability page.

Our body candles have an estimated burn time of 1.5–2 hours. They are designed to be burned and fully lived with – or kept as an object of quiet confidence. Many of our pieces find a permanent place long after the flame has gone.

Our candles are made using a plant-derived coconut wax blend – vegan, biodegradable, and free from paraffin, palm, soy, and GMO ingredients. Our fragrance oils are IFRA-compliant, phthalate-free, paraben-free, cruelty-free, and vegan. Many of our pieces are finished with Italian 23-karat gold leaf.

Yes. Our She Is You candle is made to be entirely your own. On the product page, you can draw directly onto the image and add a written description of what you'd like. Every detail is applied by hand, making each piece one of a kind.

Every piece is handcrafted to order. Please allow 2–4 business days for us to make your candle, after which it will be dispatched. UAE delivery takes a further 2–3 business days; international orders typically take 7–14 business days.

Because we begin crafting your order shortly after it's placed, we do not accept changes or cancellations.

Every order comes ready to gift – no extra step needed. If you'd like to add the recipient's name for a more personal touch, you can do so at checkout.

Your Story is our community space – a place where women are invited to share personal stories of confidence, healing, and becoming, and to read the words of others who have walked a similar path. Stories are published on the website for the community to read, and some are selected to be printed in our packaging, so the words of real women travel with every order. You can share your story or read others on our Your Story page.

We'd love to hear from you. Please get in touch through our contact us page with the details of your enquiry and we'll put something together.

We ship within the UAE and internationally. Shipping costs are calculated at checkout.

International orders may incur customs duties or import taxes depending on your country. These charges are the customer's
responsibility and are not included in your purchase.

You'll receive a tracking link via email once your order has been dispatched.

We're so sorry if that happens. Please contact us within 48 hours of delivery with your order number and a photo of the damage, and we'll get it sorted for you.

Because every candle is made to order especially for you, we're unable to accept returns for change of mind. If you have any questions about a product before purchasing, please don't hesitate to reach out.

You can reach us via our Contact Us page. We aim to respond to all enquiries within 1–2 business days.